Q. How do I return an incorrect or faulty item for a full refund or a replacement?
Your satisfaction is very important to us and we stand behind every product we sell. We will promptly send you a replacement or issue you a refund. Please email us to request a return authorization number for tracking.

Q. How do I return my item(s) if they are just not right for me?
There is no refund or exchange unless the items have a manufacturer defect or incorrect items were sent. Please email us to request a return authorization number for tracking. If you have a concern about your delivery, please email us with your order number and details and we will be happy to discuss your particular situation.

 
Q. What do I do if my shipment never arrived?
Please allow up to ten days for delivery. If it still has not arrived, please contact us with your details and we will follow it up and advise you of the order status.